Jute Pendant Light

Yes. We mainly work with natural fibers such as palm, tule, henequen, jute, ocoxal, chuspata, and other plant fibers, depending on the product and the artisan community that produces it.

Not always. Some products are available for immediate shipping or delivery, and others are made to order. You can check the availability of each product. If you need items ready for immediate delivery, you can write to us to confirm which models we have in stock.

Yes, we ship nationwide. Delivery cost and time depend on the destination, package size, weight of the items, and available shipping carrier.

If the product is available, it is usually prepared for shipment within 1-2 business days after purchase. Delivery time will depend on the courier and destination; domestic shipments generally take 5-7 business days to most destinations in Mexico (in extended areas, it may take a little longer).

If it is a custom-made item, artisanal production time is considered first, followed by shipping time. Once your order has shipped, you will receive available tracking information.

We may review changes or returns in accordance with our policies. It is important to note that natural variations in tone, size, texture, or weave are not considered defects, as they are part of the artisanal process.

The available payment methods are displayed at the online store checkout. For special orders or quotes, we will share payment options when confirming your order.

If you need an invoice, please request it after completing your purchase or when confirming your order. We will ask you for the necessary tax information to issue it.