Not always. Some pieces are available for fast shipping or delivery, and others are made to order. For each product, you can check its availability or write to us to confirm which pieces we have in stock.

The time depends on the model, quantity, and material. Before confirming your order, we will provide you with an estimated production and delivery time.

Yes, we do national shipping. The cost and delivery time depend on the destination, package size, and available courier service. For large items or special orders, we will review the best option.

Yes. As they are handmade with natural fibers, each piece may have slight variations in tone, size, texture or weave. These differences are part of the artisanal process and make each piece unique.

It is possible to adapt measurements for some models. The feasibility depends on the material, craftsmanship, and structure of the piece. Write to us with your references for review.

Yes. We can quote pieces for residential, commercial, restaurant, hotel, event, and interior design projects. We also have options for professionals and bulk orders.

You will receive your order confirmation. If your piece is available, we will prepare it for shipping or delivery. If it is a custom order, we will provide you with tracking and the estimated production time.

We recommend keeping them indoors or under a roof, avoiding direct moisture, and cleaning with a dry cloth or soft brush.